|Pricing and Payment Disclaimer
All items offered for purchase from DeMer Jewelry through our website or other sources are made to order for each client (unless otherwise indicated). While prices shown for each item are the retail purchase value of said item, other factors may influence the final cost of said item. Client requests for upgraded materials, add-on accessories, or modifications such as ring size far outside the original design's parameters and others, beyond the scope of the item's description are considered special orders and may result in a higher final price. Our materials are of the finest available quality at the time of each and every order and in general our metal weights and purities are much higher then the mass-market average, as it our highly skilled design and traditional goldsmithing labor. As such, all prices shown on our website are to be considered estimated prices only.
While we strive to provide accurate pricing, there are fluctuations in the global market that is simply beyond our control, for better or worse. In the event that a commodity material (such as precious metal) makes a drastic downward fluctuation, the final price of your jewelry purchase may drop, depending on the fluctuation in terms of the manufacturing process (in effect, causing our production cost to drastically drop, thereby lowering the final price). In the event of a drastic enough drop in materials cost, DeMer Jewelry may at its sole discretion offer a refund or a credit towards a future purchase. In the event of a reimbursement, DeMer Jewelry has discretion to offer said monies without regard to payment method which may include check, money order, non-specific or specific non-DeMer Jewelry gift card, or cash, depending on location of client.
Should said fluctuations happen upwardly, DeMer Jewelry will cover the difference up to 20% of the total retail value of the item ordered. In the case of an unprecedented or unforeseeable and/or substantial upswing in any material or process required for production, DeMer may at its sole discretion halt work on any given piece until an agreement for increased budget is reached between DeMer Jewelry and the client. In the event a conclusion arises that does not continue the production, DeMer Jewelry will refund the monies used to purchase said item, less any already incurred non-recoverable fees, including, but not limited to, design, shipping, processing fees, or other overhead already utilized. DeMer Jewelry would like to stress how rare these situations are and estimates a >1/1000 occurrence of these situations arising.
|Manufacturing Lead Time Disclaimer
From the point of payment, any made-to-order item, of which the bulk of the DeMer Jewelry website is comprised, will require a 2-8 week lead time for the sourcing of any gems already not in DeMer's possession, manufacturing, quality control, and shipping times. Unaccounted for, or unforeseen, delays may occur due to communication errors, shipping errors, or degree of difficulty in the sourcing of components, materials, and complexity of required craftsmanship. DeMer Jewelry will, at your request, strive to make every possible update to you in the form you request during certain milestones of production and will always inform you of any substantial delays. DeMer Jewelry will always confirm shipping information and arrival times of your jewelry to ensure it is delivered safely. DeMer Jewelry ships through national and international companies that are not under our control (i.e. FedEx or UPS), and while we make every effort to safely pack and deliver your item to the carrier, any damage or lost items as a result of shipping are the burden of the carrier, not DeMer Jewelry, though we will at request strive to provide any information you may require to recover any damages from said carrier, and DeMer Jewelry will repair any item damaged by shipping (if possible) at a reduced rate to make your piece like new again.
|Appearance and Substitutions Disclaimer
Due to monitor settings, monitor pixel definitions, limitations of desktop scanners, digital photography, and variations of batched metal blends and/or natural gemstone variations, we cannot guarantee that the colors you see on your screen as a 100% exact color of the product. Screen images are intended as a guide only and should not be regarded as absolutely correct. All colors are approximations of actual colors. Items displayed by DeMer Jewelry in any medium, or on any website, are respective of the final product only.
Our gems (unless specifically indicated) are natural in composition, but may be treated by man to improve their durability, color, and/or overall appearance. The variance from one gem to the next, even when cut from the same crystal, is part of the natural beauty of mined gemstones and is to be expected. Metal finishes, appearance of surface, and setting may vary slightly from piece to piece, and from images displayed online as our fine jewelry is finished by human hands. Though we strive to maintain a quality of manufacture that reproduces each item as precisely as possible, the natural minute variations in final appearance as compared to the overall appearance are to be expected and celebrated as evidence of the human touch.
Availability of certain materials, such as, but not limited to, metal blends and gemstones, (species variety treatment and hue) are based entirely on the availability within the world gem and jewelry industry, and as such we are subject the potential unavailability of certain materials due to political unrest, rarity, import restriction, and wild price fluctuation. In the event that a substitution must be made to any item ordered, you are assured that said substitution shall not drastically change the overall appearance of the finished jewelry, and that said component substitution shall be of equal, or greater, value then the original component. In the event that this is not possible or feasible, you will be notified of any unavailable components for consent to substitute as necessary or to modify the design/materials of said piece. In the event that a modification is required that is notably more valuable then the original purchase due to your request, you agree to be invoiced and to compensate for the additional value before work may continue. Other then this rare circumstance (or clients whim), no additional price shall be applied to the cost of any piece purchased.
We strive to provide accurate information on our website. However, errors (regardless of fault) may appear in the form of omissions, inaccuracies relating to pricing or availability, or incomplete/missing/substituted information including, but not limited to, item descriptions, content of said descriptions, pricing, images (whether misplaced, omitted, outmoded, or incorrect). DeMer Jewelry reserves the right to correct omissions, errors or inaccuracies at any time, including after an order has been placed with no express warranty of retroactive correction as is our discretion. We sincerely apologize for any inconvenience this may cause to your viewing or shopping experience with DeMer Jewelry as any inaccuracies shown or omitted are not our intent.
|DeMerJewelry.com Usage Disclaimer
& Terms and Conditions of Service
1. Acceptance of our Terms
By visiting the website DeMerJewelry.com, viewing, accessing or otherwise using any of the services or information created, collected, compiled or submitted to DeMerJewelry.com, you agree to be bound by the following Terms and Conditions of Service. If you do not want to be bound by our Terms your only option is not to visit, view, or otherwise use the services of DeMerJewelry.com. You understand, agree, and acknowledge that these Terms constitute a legally binding agreement between you and DeMerJewelry.com and that your use of DeMerJewelry.com shall indicate your conclusive acceptance of this agreement.
2. Provision of Services
You agree and acknowledge that DeMerJewelry.com is entitled to modify, improve or discontinue any of its services or products at its sole discretion and without notice to you even if it may result in you being prevented from accessing any information contained in it. Furthermore, you agree and acknowledge that DeMerJewelry.com is entitled to provide services to you through subsidiaries or affiliated entities.
3. Proprietary Rights
You acknowledge and agree that DeMerJewelry.com may contain proprietary and confidential information including trademarks, service marks and patents protected by intellectual property laws and international intellectual property treaties. DeMerJewelry.com authorizes you to view and make a single copy of portions of its content for offline, personal, non-commercial use. Our content may not be sold, reproduced, or distributed without our written permission. Any third-party trademarks, service marks and logos are the property of their respective owners. Any further rights not specifically granted herein are reserved.
4. Submitted Content
When you submit content to DeMerJewelry.com you simultaneously grant DeMerJewelry.com an irrevocable, worldwide, royalty-free license to publish, display, modify, distribute and syndicate your content worldwide. You confirm and warrant that you have the required authority to grant the above license to DeMerJewelry.com.
5. Termination of Agreement
The Terms of this agreement will continue to apply in perpetuity until terminated by either party without notice at any time for any reason. Terms that are to continue in perpetuity shall be unaffected by the termination of this agreement.
6. Disclaimer of Warranties
You understand and agree that your use of DeMerJewelry.com is entirely at your own risk and that our services are provided "As Is" and "As Available". DeMerJewelry.com does not make any express or implied warranties, endorsements or representations whatsoever as to the operation of the DeMerJewelry.com website, information, content, materials, or products. This shall include, but not be limited to, implied warranties of merchantability and fitness for a particular purpose and non-infringement, and warranties that access to or use of the service will be uninterrupted or error-free or that defects in the service will be corrected.
7. Limitation of Liability
You understand and agree that DeMerJewelry.com and any of its subsidiaries or affiliates shall in no event be liable for any direct, indirect, incidental, consequential, or exemplary damages. This shall include, but not be limited to damages for loss of profits, business interruption, business reputation or goodwill, loss of programs or information or other intangible loss arising out of the use of or the inability to use the service, or information, or any permanent or temporary cessation of such service or access to information, or the deletion or corruption of any content or information, or the failure to store any content or information. The above limitation shall apply whether or not DeMerJewelry.com has been advised of or should have been aware of the possibility of such damages. In jurisdictions where the exclusion or limitation of liability for consequential or incidental damages is not allowed the liability of DeMerJewelry.com is limited to the greatest extent permitted by law.
8. External Content
DeMerJewelry.com may include hyperlinks to third-party content, advertising, payment processing, or websites. You acknowledge and agree that DeMerJewelry.com is not responsible for and does not endorse any advertising, products or resource available from such resources or websites.
You expressly understand and agree to submit to the personal and exclusive jurisdiction of the courts of the country, state, province or territory determined solely by DeMerJewelry.com to resolve any legal matter arising from this agreement or related to your use of DeMerJewelry.com. If the court of law having jurisdiction, rules that any provision of the agreement is invalid, then that provision will be removed from the Terms and the remaining Terms will continue to be valid.
10. Entire Agreement
You understand and agree that the above Terms constitute the entire general agreement between you and DeMerJewelry.com. You may be subject to additional Terms and conditions when you use, purchase or access other services, affiliate services or third-party content or material.
11. Changes to the Terms
DeMerJewelry.com reserves the right to modify these Terms from time-to-time at our sole discretion and without any notice. Changes to our Terms become effective on the date they are posted and your continued use of DeMerJewelry.com after any changes to Terms will signify your agreement to be bound by them.
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