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When you buy one of our custom Bespoke Creations:

DeMer has always had a focus on one-of-a-kind custom designed works of jewelry art. This has been the core of our business, and our passion, since we began in 1999. It is only very recently that we have decided to craft lines of jewelry directly for you, our client. When seeking a custom-made creation, why wouldn’t you want to let one of the world's most decorated CAD/CAM design professionals to bring your dream to life? If you can imagine it, DeMer can make it work! To keep our standards high for the production, and to insure expedient communications between the designer and you, our valued client, DeMer accepts no more then 50 bespoke clients annually.

How long does it take?

Custom jewelry is an easy and very personal process that will put you in direct contact with our designer, Deric Metzger, personally. We want to know more than just how you want the piece to look, we want to know how you live, how you work, and how you play. We want to know your story so we can tailor your design concept specifically to integrate into your lifestyle. Custom designed jewelry can take on average three weeks to create but we're willing to work with you as long as it takes depending on your whims and wishes!

I love a piece I have seen by another designer, can you make it for me?

Absolutely not. No reputable designer would ever make a piece created by a fellow artist, it is unethical and against the law. Designers work hard to realize the art that comes from within to make a piece of fine jewelry and if you like what they did, let them know by purchasing it! Besides, with a 4th generation master bench jeweler, a support team with over 300+ years of combined experience, and a designer that has won many awards for excellence, why would you not want us to apply those skills and talents to design something unique and special just for you? If you're not sure whether or not your design idea falls under copyright infringement laws, please email the designer to discuss your options at deric@demerjewelry.com.

How much does a custom design cost?

Luckily, this is a "how long is a piece of string" kind of question, meaning that custom jewelry is as valuable or as accessible as you want to make it. We do not charge for the initial consultations, the process updates, or contact during the process, we are happy to keep in touch. We only charge you for the work we do, not for chatting. As mentioned in the article featuring our designer in the June, 2012 edition of INDESIGN magazine, "High and Mighty," [link] DeMer values its actual custom design services at $125/hour. The average custom piece takes between two and four hours of work initially and typically involves between a half-hour and two hours of revisions and final tweaks.

Beyond the actual design origination value, custom pieces are priced according to the material value and estimated master craftsman's labor to finish the piece. Don't worry, there are no surprises in cost! When you decide on a design, we will give you a "ceiling estimate" of what we believe the maximum cost will be to produce it, given precious material market fluctuations. These quotes are good for seven days and once the order is placed and paid for, the price will never exceed the initial estimate. In the unforeseen event that it does, due to a miscalculation, we cover the difference. In fact, more often then not, we find ourselves refunding a portion of the value because we came in under budget.

Please bear in mind that when creating a custom piece of jewelry, unlike mass-produced chain store goods where the cost of design and development is spread out over thousands (or more) of units, a custom piece is one-of-a-kind and made just for you, nobody else.

Can I have a custom design made even if I'm not local?

You bet! In fact, most of our custom design work is done via email and phone contact, even if you are local to our design office. The technology we use can produce state-of-the-art digital images of the jewelry we make for you, so you can see the process and be involved, every step of the way.

How does payment work?

By placing your deposit towards a bespoke creation, which will secure one of the 50 slots available annually, if any remain.

After payment is made, we then start by discovering your needs and the designer will work with you directly to create your jewelry design. One revision is free of charge, and redesigning the specifications or the design entirely will be billed at our normal hourly rate for Computer-Aided Design. Once the design is completed, you will be provided a written estimate for the remainder of the project, minus your deposit already paid to secure a reservation. Once paid, work begins. If we do not use the entire amount estimated, the balance may be refunded, but you will never be charged more (see Terms and Conditions for more details.)

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What about exchanges or returns?

Bespoke jewelry cannot be exchanged or returned, though it is covered by our lifetime guarantee against any defects, and any repairs to the item are still performed at true cost for our labor or additional materials.

Ready to be a rockstar and own your own Bespoke Creation? Email our designer directly to get started at deric@demerjewelry.com!

Still have questions about DeMer? Try our FAQ.

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Terms and Conditions and Disclaimers
All images and text on this site are copyright DeMer Jewelry, 2012-2013
"DeMer Jewelry" is a registered trademark, all rights reserved.